Toll Free: 1800 259 1090

What is Business Process Outsourcing?

BPO aka Business Process Outsourcing, have you ever wondered where does this word come from, when did it get to us and why is it so important? Well, if you have, then you are in the right place. As today, we are going to understand the main mechanism of Business Process Outsourcing.  

Let’s begin with the basics by breaking down the term BPO to its most literal form. BPO is a method by which businesses outsource or externally carry out the processes that help them in daily operation. So for example, a company needs a person to edit their brand’s photos for social media uploads. In the case of outsourcing, the company will give the job to a photo editor or a photography expert, who is a professional, and ask them to edit the photographs on a need-to-need basis. Instead of hiring a full-time photo editor in the office.  

Now, you may wonder why is it so good or better than hiring a full-time employee. Well that is because, when hiring in-house, a company has to streamline their time, money and energy into recruiting the right candidate and further on, even take responsibility for their training and development.  

Earlier on, when BPO was just beginning to gain momentum in the 20th century, it served mostly the IT sector. However, now it has broadened its scope and has proved to be effective in different fields. The diversity offered by a business process outsourcing service has since led to the advent of many BPO service providing companies. Patterns 247 is one such outsourcing service and we have been in the field for more than ten years now. As a company, our work has always aimed at achieving the one-stop solution status in the BPO market. We have been catering to SMEs and corporate companies in the areas of promotional products, printing, apparels, embroidery, commercial photography, ecommerce, and the other likes. 

“The global business process outsourcing market was valued at USD 245.9 billion in 2021 and is projected to expand at a compound annual growth rate (CAGR) of 9.1% from 2022 to 2030. The market is driven by factors such as the increasing focus of organizations on improving efficiency and business agility, decreasing operating costs, and emphasizing core competencies to survive the constantly changing business dynamics” (source: are aware that in the coming years, the business process outsourcing sector will exponentially expand and that is why we have a range of services, that can be outsourced, on offer for our customers. These include vector artwork, embroidery digitizing, graphics designing, digital image editing, virtual assistance, data processing, website development, staffing and recruitment. At Patterns 247, we use a 360-degree approach to working. We understand the needs of our clients, their business goals and design solutions to suit their business needs accordingly. Contact us today for your business outsourcing needs and we promise to give you an impeccable quality of service.